Returns & Exchanges
At DEE, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day return window for all unworn items with original tags. Our streamlined process ensures a quick and easy experience for both returns and size exchanges.
Initiate Your Request
Log into your DEE account and navigate to your order history to select the items you wish to return or exchange.
Print Your Label
Download and print the prepaid shipping label provided in your confirmation email and securely tape it to your package.
Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing